Terms and Conditions

Last Updated: June 22, 2026

Welcome to GrayRock Digital (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website, services, and any related content provided through our website.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have the legal authority to enter into these Terms and Conditions.

2. Services

GrayRock Digital provides digital marketing, consulting, advertising, website development, branding, content creation, and related digital services.

The scope, pricing, timelines, and deliverables for any service engagement will be outlined in a separate proposal, quotation, statement of work, or agreement.

3. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Interfere with website functionality or security
  • Introduce viruses, malware, or harmful code
  • Attempt unauthorized access to systems or data

We reserve the right to restrict or terminate access to users who violate these terms.

4. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Images
  • Videos
  • Designs
  • Branding elements
  • Website content

is the property of GrayRock Digital or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

5. Client Responsibilities

Clients engaging our services agree to:

  • Provide accurate and complete information
  • Supply required assets, approvals, and access credentials in a timely manner
  • Review deliverables and provide feedback within agreed timelines
  • Ensure they have the rights to any materials provided to us

Delays in client approvals or required information may impact project timelines.

6. Payments and Fees

Payment terms will be specified in project proposals, invoices, or agreements.

Unless otherwise stated:

  • Fees are due according to the agreed payment schedule
  • Late payments may result in project delays or suspension of services
  • All payments are non-refundable once work has commenced unless otherwise agreed in writing

7. Third-Party Platforms

Our services may involve third-party platforms such as:

  • Google Ads
  • Meta Ads
  • LinkedIn
  • Shopify
  • WordPress
  • Email marketing platforms
  • Analytics tools

We are not responsible for service interruptions, policy changes, account suspensions, or actions taken by third-party providers.

8. Results Disclaimer

While we strive to deliver effective marketing strategies and measurable outcomes, we do not guarantee:

  • Search engine rankings
  • Lead volume
  • Website traffic levels
  • Advertising performance
  • Revenue increases
  • Specific business outcomes

Results depend on numerous factors beyond our control, including market conditions, competition, and client implementation.

9. Limitation of Liability

To the maximum extent permitted by law, GrayRock Digital shall not be liable for any:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss
  • Business interruption

arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

10. Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee uninterrupted access and may modify, suspend, or discontinue any part of the website without notice.

11. Privacy

Your use of our website is also governed by our Privacy Policy. By using the website, you acknowledge that you have read and understood our Privacy Policy.

12. Indemnification

You agree to indemnify and hold harmless GrayRock Digital, its employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your infringement of any third-party rights

13. Termination

We reserve the right to terminate or suspend access to our website or services at our sole discretion if these Terms and Conditions are violated.

14. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of India.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

GrayRock Digital
Website: grayrockdigital.online
Email: grayrockdigital@gmail.com